Shipping Policy
Shipping Policy for PerfumeSprays
At PerfumeSprays, we are committed to providing a seamless and reliable shipping experience for our customers. This policy outlines our shipping methods, delivery times, costs, and customer rights in accordance with consumer laws.
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​Processing & Delivery Times
We aim to process all orders within 24-48 hours (excluding weekends and public holidays). Our shipping options include:
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Standard UK Delivery: Estimated delivery within 3-5 business days
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Express UK Delivery: Estimated delivery within 1-2 business days
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International Shipping: Estimated delivery within 5-10 business days (availability varies by country)
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​Shipping Costs
Shipping costs are calculated at checkout based on the delivery method and destination. We offer free standard UK delivery on orders over £50.
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Order Tracking
Once your order has been dispatched, you will receive a tracking number via email to monitor your shipment’s progress.
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Delivery Issues & Delays
While we strive to meet estimated delivery times, delays may occur due to unforeseen circumstances such as weather, postal disruptions, or customs processing for international orders. If your order is delayed beyond the expected timeframe, please contact us at [info@perfumesprays.com].
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Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please notify us within 7 days of the expected delivery date. We will investigate the issue and offer a replacement or refund in accordance with policy.
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​Returns & Refunds
Customers have the right to return , terms and conditions apply. To initiate a return, please visit our Returns Policy [RETURNS POLICY].
International Shipping & Customs, apply.
For international orders, customs duties and taxes may apply depending on the destination country. These charges are the responsibility of the customer.
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Contact Us
For any shipping-related inquiries, please reach out to us at [info@perfumesprays.com].
Thank you for shopping with PerfumeSprays.